Funeral Fran’s next question is inspired by a query concerning the use of cliches from one of our new Bereavement volunteers. Our hospice offers a specialized training for those volunteers who feel called to serve the bereaved. We offer support groups, one on one counseling, resources, and educational events to the family and caregivers for at least one year after the death of their loved one. Our bereavement volunteers make supportive phone calls throughout that year, in an attempt to open the door to conversation that may assist in the grieving person’s journey of reconciliation and growth.
Dear Funeral Fran,
My neighbor’s husband, Jim, died a few months ago. We are not close friends, but I consider her a good neighbor. We wave cordially to each other each day as we leave for work or return home, but I feel like I should stop by and ask her how she is doing. What should I say to her? What if she starts crying? Is it okay to use clichés? I believe that God doesn’t give us more than we can handle. Is that true?
Sincerely, “Looking for ways to love my Neighbor”
Dear Loving Neighbor,
Whoa. Lots of deep questions in your questions.
First of all, you should definitely stop by. A wonderful way to begin would be to say, “Since Jim died in August, I have thought about you often. How are you today?”
And then listen. Your neighbor doesn’t need to be fixed, but cared for. You can’t bring Jim back, but you can listen to how she is learning to live without Jim. If she begins to cry, it’s best to simply put your hand on her shoulder or her hand, and let her cry. Tears can often make us uncomfortable, especially if tears aren’t a normal coping response for us. If you feel you need to say something, you can say, “It’s okay to cry. Cry as much as you need.” Tears can be a sign that she feels comfortable enough with you to be vulnerable. What a gift.
But listening to someone is hard work, especially when we are not entirely comfortable with the subject matter. Just as becoming a proficient orator takes discipline and practice, alas so does becoming a proficient listener. We can struggle to listen fully to our well known friends and co-workers who could be sharing fairly banal, task-oriented, even humorous information, let alone know how to listen fully to someone who is suffering. And so, we start out with good intentions, we start to listen, and then there is SILENCE…and what do we do? Ack! We must fill the silence!!! And hence, here comes the parade of clichés.
Ah, clichés. So tempting to use, and yet how destructive they can be. There are many clichés that are just not helpful, such as:
Ð Don’t cry. You’ll make yourself sick
Ð See it as a challenge
Ð Cheer up. It’s not the end of the world
Ð Time heals everything
Ð I know what you are feeling
Ð It’s God’s will
Ð You shouldn’t feel that way
Ð She’ll be better off dead
Ð Be positive. Be brave. Be strong. (Be anything, so that I will feel better)
Ð You should see the way poor Anne died. This is nothing
Ð Everything happens for the best
Ð It was his time
Ð You’re the little man now
Ð The good die young
Ð You can’t fall apart
Ð Keep a stiff upper lip
Ð Pull yourself together
Ð You can have other children
Ð The Lord never gives us more than we can handle
Ð Everything will be okay
Ð Let me know if I can do anything
Ð Be glad of the time you had with your loved one
Are some of these clichés true? Yes, for some people. And therein lies the tricky part of clichés. Just because a saying rings true for you doesn’t mean it is true for all people.
You must first ask yourself if the cliché makes you feel better or her. And my guess is that the cliché is meaningful and comforting to you. Does God give us more than we can handle? Some say yes, some say no. If that belief is comforting to you, wonderful, but it may not be to her. You might consider asking her if any clichés are comforting to her. You might learn and also help her name a source of coping for herself.
Most importantly, simply tell the truth. If you feel like you have said the wrong thing, simply say so. For example, “I’m sorry. I want to say the right thing but I don’t know what that is.” Your genuine words and actions will comfort her in ways that the “right” words never could.
Sincerely, Funeral Fran
So, what cliches have been or are meaningful to you?

